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J’s Creations!

Returns and refunds

Thank you for supporting a small business! If you are not entirely satisfied with your purchase, I am here to help!

  1. Returns:
    1. You have 30 days to return items, which must be unused, in original packaging, and with proof of purchase.
  2. Non-Returnable Items:
    1. Personalized products cannot be returned
  3. Refunds:
    1. Approved returns are refunded to the original payment method.
  4. Shipping Costs:
    1. Customers are responsible for return shipping costs, which are non-refundable and may be deducted from the refund.
  5. How to initiate a Return:
    1. Contact J’s Creations via email at [email protected]. Must include your order number and reason for return.
  6. Contact:
    1. For questions or concerns, reach out to [email protected]