Returns and refunds
Thank you for supporting a small business! If you are not entirely satisfied with your purchase, I am here to help!
- Returns:
- You have 30 days to return items, which must be unused, in original packaging, and with proof of purchase.
- Non-Returnable Items:
- Personalized products cannot be returned
- Refunds:
- Approved returns are refunded to the original payment method.
- Shipping Costs:
- Customers are responsible for return shipping costs, which are non-refundable and may be deducted from the refund.
- How to initiate a Return:
- Contact J’s Creations via email at [email protected]. Must include your order number and reason for return.
- Contact:
- For questions or concerns, reach out to [email protected]